Plan Details:

Who is eligible for the Rural Carrier Benefit Plan (RCBP)?
The Rural Carrier Benefit Plan is part of the Federal Employees Health Benefits Program (FEHBP). All regular and part-time flexible (PTF) rural letter carriers are eligible to enroll in the plan, if they are NRLCA members in good standing. Retired NRLCA members, who are eligible to keep their FEHB coverage after retirement, are eligible to enroll in the plan. Also, certain leave replacement rural letter carriers (RCA, RCR, etc.), who are NRLCA members, may be eligible to enroll in the plan.

CVS Vaccine Network:
In 2014, the CVS Vaccine Network became available to RCBP members as an additional, convenient way to get common vaccines/immunizations. When RCBP members use the CVS Vaccine Network they get 100% coverage for eligible vaccines at over 52,000 participating pharmacies in the CVS Vaccine Network. Currently, RCBP members can get their influenza (flu) and pneumonia shots at no cost when using a participating pharmacy in the network. Simply show your RCBP ID card to the pharmacist prior to receiving your vaccines.*

During 2015, CVS will be adding more vaccines that will be covered at no cost to RCBP members.  Additional vaccines will be available throughout 2015.  Those additional vaccines will include Shingles (Zostavax), Hepatitis A and B, Diphtheria Tetanus and Pertussis (DPT) and other vaccines recommended by the United States Preventive Services Task Force (USPSTF).  Check our website for additional information and vaccines being added to the CVS Vaccine Network or call CVS Customer Service at 1-800-292-4182 for more information and to locate a participating pharmacy in your area.

*We recommend that RCBP members call the pharmacy prior to going for their vaccine to confirm availability and to minimize potential wait times during busy seasons. 

Aetna Choice POS II (Open Access Provider Network):
As of January 1, 2015, ALL RCBP members have access to doctors, hospitals and other health care professionals that participate with Aetna Choice POS II (Open Access) provider network.

To verify if your provider is in-network or to search for additional providers in your area, please select Aetna Choice POS II (Open Access) or call Customer Service at 1-800-638-8432.

CVS Caremark Customer Service Number:  1-800-292-4182
In 2014, we launched a new toll free number for CVS Caremark Customer Service.  The new toll-free number provides RCBP members with direct access to the CVS Caremark Member Service Team that is experienced with the RCBP prescription benefits plan. RCBP members who use the previous toll-free number will be transferred to the new Customer Service Team.

Benefits & Rates:

2015 Brochure
2014 Brochure

2015 Premium Rates
2014 Premium Rates

Helpful Links & Information

Claims Office and Customer Service Contact Details:

Claims Office Address and Hours of Operation
P.O. Box 7404
London, KY 40742

Monday through Thursday
between 8:00 a.m. and 5:30 p.m. Eastern Time
Friday between 8:30 a.m. and 5:30 p.m.
except holidays

Telephone Number

Email Address: